If you are not fully satisfied with your purchase, you must request contact with Hemplucid within 30 days.
Hemplucid will refund 100% of the purchase price, plus applicable tax, less shipping, on unopened items purchased within 14 days. Partial refunds may be offered in certain circumstances. Partial refunds will be paid via check.
Prior to returning items customer must contact us at firstname.lastname@example.org to receive return authorization. Items returned without express written authorization from Hemplucid will not be refunded. Once an authorized returned item has been received, you will be notified, and a refund will be issued.
Processing time can be difficult to predict, so we cannot make specific guarantees on refunds, but please do not hesitate to reach out to Hemplucid if a refund has not appeared within 6-10 business days.